Privacy Policy

1. Information we collect

We may collect information that you provide directly to us through this website, phone calls, text messages, email, contact forms, appointments, or other communications, including:

• Your name, mobile phone number, and email address.
• Property information and real estate needs you choose to share.
• The content of your communications with us.

2. How we use information

We use personal information to:

• Respond to questions and real estate inquiries.
• Schedule, confirm, and remind you about appointments.
• Send a follow-up text after a missed call.
• Reconnect after a missed appointment or continue a conversation you initiated.
• Operate, protect, and improve our business communications.

3. SMS text messaging

If you consent to receive text messages from Justin Verdugo Real Estate, messages may include responses to inquiries, appointment reminders and confirmations, missed-call follow-ups, and outreach to reconnect after a missed appointment.

Message frequency varies. Message and data rates may apply. Reply STOP to cancel and HELP for help. Consent to receive text messages is not a condition of purchasing any property, product, or service.

We may use service providers to deliver and support these communications. Mobile phone numbers and SMS consent are never sold or shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties for their marketing.

4. When information may be disclosed

We may disclose information to vendors that perform services on our behalf, such as communication, scheduling, or technology providers, only as reasonably necessary for those services. We may also disclose information when required by law, to respond to legal process, or to protect rights, safety, and property.

We do not sell personal information. We do not share mobile phone numbers or SMS opt-in information with third parties for their own marketing.

5. Data security and retention

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, or disclosure. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

We retain information only for as long as reasonably necessary for the purposes described in this policy, to maintain business records, or to comply with legal obligations.

6. Your choices

You may ask us to update or delete personal information we hold about you, subject to applicable legal and recordkeeping requirements. To stop text messages, reply STOP at any time. You may receive one final message confirming your opt-out.

7. Changes to this policy

We may update this Privacy Policy from time to time. Any revised policy will be posted here with a new effective date.

8. Contact us

For privacy questions, requests, or SMS support, contact: